Can't find the information you're looking for? Click here to submit your question via our contact form.

Visit zazen Water website

Shop All Products

Register your store purchase

zazen Alkaline Water

zazen Alkaline Water Customer Help Centre

Thank you for your recent purchase with zazen Water. 

Here’s an update on your order status.

Dispatch Information:
Orders placed before 12pm (Brisbane time) on weekdays: Dispatched the same day.
Orders placed after 12pm: Dispatched the next business day.
No dispatches on Brisbane public holidays.
Estimated Delivery Times:

Brisbane, Toowoomba: 2 business days
Gold Coast, Sunshine Coast: 2 - 3 business days
Sydney, Canberra, Melbourne Metro, Geelong, Cairns: 3 - 4 business days
Adelaide, Perth Metro, Hobart: 5 - 6 business days
Australian Country areas: Up to 10 business days

For delivery times to other locations, please check here using postcode 4059.

International Deliveries: For international delivery times, please check here using postcode 4059.

You’ll receive a tracking email from Australia Post once your order is dispatched. 
For any questions, contact our Customer Service team.

Thank you for choosing zazen Wate

When can I expect my order?

What are zazen's Warranty Policies?

New brand look, same trusted company since 2007

Free gifts with every zazen Water System purchase!

Does the zazen Water system remove PFAS?

Get more information

Water Filter FAQs

Shower Filter FAQs

Our current Special Promotions

Order Support

Shipping

Returns & Warranties

Get support