zazen Alkaline Water System Installation & Maintenance VideosUpdated a month ago

Whether you are setting your zazen Alkaline Water System up for the first time, changing your filters and stones, or needing to do some maintenance, you can find the customer service video you need right here!

Setup & Installation Videos

Video 1 - What Arrives in the Box
Enjoy this short video to understand what comes in all the boxes when you purchase a zazen Alkaline Water System, including if you additionally order our Glass Bottom Tank.

Video 2 - How to Prepare your System for use
Enjoy this short video to understand how to prepare your new zazen Alkaline Water System for use the first time.

Video 3 - How to Assemble Your BPA-free Plastic Bottom Tank System
Enjoy this short video to understand how to setup your new zazen Alkaline Water System with the BPA Free Plastic Bottom Tank.

Video 4 - How to Assemble Your Glass Bottom Tank System
Enjoy this short video to understand how to setup your new zazen Alkaline Water System with the Glass Bottom Tank.

Video 5 - How to Setup Your Magnetic Tap
Enjoy this short video to understand how to setup your zazen 1200 gauss Magnetic Tap.

Care & Maintenance Videos

Video 6 - How to Take Care of Your System
Enjoy this short video to understand how to care for and maintain your zazen Alkaline Water System so you can continue to enjoy healthy, hydrating, delicious water.

Video 7 - How to Replace Your Multi-Stage Filter
Enjoy this short video to understand how to prepare and change your zazen Multi-Stage Filter which you need to do every 6 months.

Video 8 - How to do your Annual Refresh for a zazen Alkaline Water System
Enjoy this short video to understand how to change all the parts of your system each year so you can keep enjoying delicious, healthy, alkaline mineral water for another 12 months!

Video 9 - How to Clean Your zazen Ceramic Pre-Filter
Enjoy this short video showing you how to clean your zazen Ceramic Pre-Filter when it becomes clogged with all the contaminants it is trapping from your water.

Video 10 - How to Replace Your zazen Mineral Stones
Enjoy this short video to understand how to prepare and change the zazen Mineral Stones (blue/grey colour) in your system which you need to do every 5 years.

Video 11 - Troubleshooting- My zazen System is Leaking
If your zazen Alkaline Water System is leaking, this is usually easily fixed as shown in this short video.

Still got a question?

If you need to talk to one of our friendly Customer Service team members, please call us on 1300 78 24 25 or click on the chat widget icon in the bottom right hand corner of the screen to leave a message online which our team will answer within 2 hours during business hours Monday to Friday, 9am to 4:30pm AEST.