Why do I need to replace the Ceramic Pre-Filter regularly?Updated a month ago

To ensure the very best quality water for your health and wellness benefit, it is important to change your filters and stones on time. 

Ceramic Pre-Filter – This filter deteriorates over time with use and cleaning and should be replaced every 12 months. It plays a critical role in pre-filtering large contaminants (greater than 0.2 microns) from your water, such as bacteria, E. coli, Giardia, and other organic matter, so they do not clog up the Multi-Stage Filter, impacting its ability to effectively filter heavy metals and fluoride.

When you should change the other components in your zazen Alkaline Water System:

Multi-Stage Filter – Once placed in your zazen Water System, the Multi-Stage Filter has a maximum life of 6 months, regardless of the volume of water filtered. (If you have a large family or busy office/clinic, using over 12 litres/day, you may need to change your Multi-Stage Filter sooner.) If not replaced on time, the acidic contaminants in your source water will affect the system’s ability to produce healthy alkaline water. For effective fluoride reduction of up to 90%, it is very important to change this filter every 6 months at a maximum.

Anti-Bacterial Stones – These stones help conserve the freshness and health of the water in the bottom tank due to their anti-bacterial properties and should be replaced every 12 months.

Alkalinity Enhancer – These little white balls help boost the pH of the water due to the ionised magnesium and calcium being released into the water and should be replaced every 12 months.

Mineral Stones – These stones contain a balanced range of natural minerals including calcium, iron, magnesium, potassium, and silicon, which help balance, fortify, and assist with the pH while increasing the amount of dissolved oxygen in the water. They should be replaced every 5 years.

All 5 components work synergistically together to provide you with healthy alkaline mineral water.

Customer Reminder Service

zazen Water sends out reminder emails when your filters and stones are due to be replaced so you don't need to remember! Our customers love this service and say they couldn't live without it!

If you have purchased directly from our web site, we have already registered your purchase and you don't need to do anything else. 

If you have purchased from one of our Partners or Retail Stores, simply register your purchase by filling out the Registration Form on our web site.