When will my order be dispatched and when will it arrive?Updated 7 months ago

At zazen Water, we pride ourselves on same day dispatch for all orders received before midday (12pm) Monday to Friday Brisbane time (excluding Brisbane public holidays when all courier companies are closed). If you place your order after midday, your order will be dispatched the following business day, handled with love by our Customer Service team.    

To find out how long it will take for your zazen Water order to arrive once dispatched, please refer to the table below. This shows the estimated delivery timeframes around Australia from our Brisbane head office where all orders are dispatched with Australia Post. Once your order has been dispatched, you will receive tracking emails directly from Australia Post where you will be able to track your own order. 

If your order is being delivered to a location within Australia that is not listed in the above table, please click here to check the delivery timeframe on the Australia Post web site. On the Within Australia tab, enter 4059 as the From Postcode along with your postcode and refer to the Parcel Post delivery time estimate.

If your order is being delivered to an overseas address, we will be sending your parcel with Australia Post via International Express. To view the Australia Post delivery times to any other country, please click here and then click on the Overseas tab. Enter 4059 as the From Postcode, and choose your International Country and refer to the Express delivery time estimate.

Orders dispatched to an overseas address do not incur GST. However, the recipient may be subject to additional import taxes by the government of the destination country. zazen Water is not responsible for these charges.